Description
This process will run through the process of setting up the Company Portal on your Vistry iPhone or iPad.
Process
When you receive and setup your Vistry iPhone or iPad, the company portal should already be downloaded to your home screen. You will now need to activate this so that you can access your work emails.
If you have already set your passcode, please skip steps 1 & 2
| 1. Find the Company Portal on your home screen. You will then be asked to set a passcode. Tap on "Change Now" and create your passcode |
2. Now create a passcode. It can be either format: "Password1357" or a 6 digit number. Please note: the 6 digit number cannot have consecutive numbers (eg 123456) or too easy (eg 111111). Once created, you will need to re-enter it and tap "Set Passcode" |
3. Once you've set your passcode. Tap on the Company Portal App and tap "Sign In". Then enter your Vistry email address, tap "Next". |
4. Now enter your password (this will be the same as your PC log in). Once you've done this, you will need to confirm your identity. A code should have been received via text, add this is and tap "Verify" |
| 5. Now the set up will begin. Tap "Begin" to continue. When the first step is completed, you will now see a green tick next to "Get your device managed". Now tap "Continue" |
6. The Company Portal will now check through your device to make sure it's Vistry compliant. Once completed a green tick will appear next to "Checking device setting". now tap "Done" |
7. The Company Portal will need to send you notifications if there are any issues. Tap "Ok" and then "Allow". You will now be shown a screen showing the Vistry Apps that have been installed |
8. Go back to your home screen, you will see that Outlook has been installed for you. Tap this to open. You will then see that it's automatically found your account, tap "Add Account" |
| 9. You will need to authenticate yourself again, to do this tap "Open Authenticator". You will see confirmation of your email address, tap "Open" to continue |
10. Now select your Vistry Account and enter your password for your account. You will also receive a text to verify your account, add this in and click "Verify" |
11. When you see the below screen, tap on "Maybe Later" to go to your inbox |
12. You will now see your inbox. It is automatically set to "Focused" inbox, if you don't want this enabled, Go to settings (within Outlook app) > Scroll down to Focused Inbox (under email) > Tap to turn off. Go back to your inbox and you will no longer see Focused Inbox |
Notes
If you are unsure about any of the steps, please call 01242 662 622 (Opt1) and we will talk through this with you.