Adding a Shared Mailbox to Vistry iPhone or iPad
Description
This process will run through how to add a shared mailbox to your Vistry iPhone or iPad
Process
To add a shared mailbox to your Vistry iPhone or iPad you must first have access to this mailbox on your Outlook (desktop). You can check by viewing the left-hand side of your Outlook. If you cannot see the mailbox, please raise a ticket to request this.
Once you have access, please follow the below steps to add this onto your Vistry iPhone or iPad
01. Open the Outlook app on your device
02. Tap on the circle in the top left-hand corner and then tap on the settings cog on the bottom left
03. Tap on "Add Email Account" and then tap on "Add Shared Mailbox"
04. Enter the email address of the shared mailbox and tap "Add Shared Mailbox"
05. You should now see the mailbox has been added to your accounts. It'll be showing under Email Accounts
06. Close this window and you now see your shared mailbox appear underneath your personal inbox. You can toggle between the 2 or select "All Accounts" and view together
Notes
If you are unsure about any of the steps, please call 01242 662 622 and we will talk through this with you.