COINS Guides

COINS - Training Guides List
The COINS Training Guides are available on DUG. These guides, process maps and tutorials will help you familiarise yourself with the system. There are gui...
Thu, 3 Feb, 2022 3:23 PM
COINS - Add MPANs/UPRNs to Plot Notes
How to add MPANs/UPRNs to Plot Notes To start, you will need to navigate to VAP > Development Maintenance > Development Maintenance. Once h...
Thu, 3 Feb, 2022 3:23 PM
COINS mTick - How to set the plot Sort Order
When using the mTick app having chosen a developments, press top right. Sort order is the second field down.  Press on the ‘Sort By’ ent...
Thu, 3 Feb, 2022 3:23 PM
COINS - Viewing or reprinting a remittance advice
Thu, 3 Feb, 2022 3:23 PM
COINS - Basic Navigation and Common Functions
This guide will help you with basic navigation and common functionality in COINS. The video tutorial is divided into three short videos each covering a di...
Thu, 3 Feb, 2022 3:23 PM
COINS Reports - How do a schedule a report
We have produced a Basic Navigation Guide to start using the system and understand common functionality in COINS. The handbook covers all aspects of ...
Thu, 3 Feb, 2022 3:23 PM
COINS New Sector Request
    Description This solution outlines the new sector request form and the automatic workflow behind it.   Process Completing the Service Re...
Thu, 31 Oct, 2024 5:40 PM
VUM-008 COINS How to Clear Web Defaults
  Description   How to Clear COINS Web Defaults This will clear several problems that can appear on COINS Including:  Unable to add attachmen...
Thu, 13 Oct, 2022 11:22 AM
VCM-002 COINS - How to add warranty date to contracting and commercial Plots
  Description Warranty on contracting and commercial plots   Process   When creating a commercial or contracting plot in COINS, the warra...
Tue, 1 Nov, 2022 11:38 AM
VUM-009 COINS - How to request new or additional access
  Description   How to request new access or additional access within COINS.    COINS New User/Change Access Form - Click Here Once the for...
Tue, 20 Dec, 2022 11:37 AM