Vistry Group IT Service Desk

        Reporting Guide   This document will give you an overview of how to run reports in Roger365.                 Changi...

Table of Contents Description. 1 General screen overview.. 2 Scenario A – Caller is known to Vistry and Phone number is populated. 2 Scenario B –...

        Agent Guide   This document will give you an overview of how to use Roger365 as an agent.   Opening Roger and logging in To...

    Supervisor Guide   This document will give you an overview of how to use Roger365 as a supervisor.       Opening Roger and loggin...

  Description This document will show you how to listen to call recordings, add tags, add comments and to export them   Process...