Description
This solution details how to setup someone's hotspot when they are out and about where the WIFI solution is not working.
Process
To get your iPhone Hotspot working again, please follow the below steps:
Tap on the “Settings” App.
Tap on “Bluetooth”.
You will need to turn off Bluetooth.
Now tap “Settings” in the top left hand corner to go back to the normal settings section.
You will need to go in to Wi-Fi.
This will then need to be turned off.
Now tap “Settings” in the top left hand corner to go back to the main settings section.
From the settings section, you will need to tap on “Personal Hotspot” this option should be turned off.
From the Hotspot settings section, you will now need to turn this on.
It should give you an option for “Turn on Wi-Fi and Bluetooth” you will need to tap this option.
If you have a look at the Wi-Fi list on your laptop. You should now see your phone which you should be able to connect to.
It may ask you for a password, you can find this in your personal Hotspot area.
The password can manually be changed to something simple like eight ones.
Notes
For anymore help please contact the Service Desk.